Refund policy
We want you to love your purchase, but if you’re not completely satisfied, we’re here to help.
Summary of Policy Terms
| Topic | Details | Shipping / Fees |
|---|---|---|
| Return Request | Within 14 days from delivery date | Customer responsibility |
| Exchange | Free for same price items | Shipping fees may apply |
| Price Difference | Pay or receive the difference | - |
| Refund Processing | 7–10 business days | Refunded to original payment method |
Conditions for Return
- Items must be unused, unwashed, and in original condition.
- Must include original packaging and tags attached.
- Proof of purchase (receipt or order confirmation) is required.
Non-Returnable Items
Please Note: Sale or discounted items are non-returnable and non-refundable.
Refunds
Once we receive and inspect your return, we’ll notify you. Approved returns will be refunded to your original payment method within 7–10 business days.
Return Shipping
Return shipping is the responsibility of the customer.
Contact Us to Start a Return
| denimora1011@gmail.com | |
| Phone / WhatsApp | 01108855301 |
| DM us on Instagram (@denimoraa.co) |